Privacy Policy

Effective date: January 1, 2026

cbd2go.co (“we”, “us”, or “our”) operates the website https://www.cbd2go.co (the “Service”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our Service, and outlines your privacy rights and choices.

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information to operate, improve, and protect our Service.

A. Personal Information

When you interact with our Service, we may collect personal information including:

  • First and last name

  • Email address

  • Phone number

  • Billing and shipping address

  • Province/State, postal or ZIP code, city

  • Order and transaction details

  • Communications with customer support

B. Usage & Technical Data

We automatically collect certain information when you access the Service, including:

  • IP address

  • Browser type and version

  • Device identifiers

  • Operating system

  • Pages visited, time and date of visits

  • Referring URLs

  • Approximate location (city/province level)

C. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to improve functionality, analyze traffic, and personalize content.

Types of cookies we use include:

  • Essential cookies – required for site functionality

  • Preference cookies – remember settings and choices

  • Analytics cookies – measure site usage and performance

  • Security cookies – protect against fraud and abuse

You can control cookies through your browser settings or via our cookie consent banner where applicable.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our Service

  • Process orders and payments

  • Communicate with you regarding orders, updates, or support

  • Improve website performance and user experience

  • Analyze traffic and usage trends

  • Detect, prevent, and address security or technical issues

  • Comply with legal and regulatory obligations

We do not sell personal information.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests that do not override your rights

4. Sharing & Disclosure of Information

We may share information with trusted third parties only when necessary, including:

  • Payment processors

  • Shipping and fulfillment providers

  • Analytics and performance tools

  • Customer support platforms

  • Legal or regulatory authorities when required

All service providers are contractually required to protect your data and use it only for authorized purposes.

5. Analytics & Advertising

Google Analytics 4 (GA4)

We use Google Analytics 4 to understand how visitors use our website. GA4 may collect anonymized data such as device type, approximate location, and site interactions.

We have configured GA4 to:

  • Use IP anonymization where applicable

  • Respect consent preferences

  • Avoid storing personally identifiable information

For details, review Google’s privacy policy:
https://policies.google.com/privacy

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

7. Data Transfers

Your information may be processed and stored in Canada or other jurisdictions where our service providers operate.

By using our Service, you consent to the transfer of information to countries that may have different data protection laws than your jurisdiction.

We take reasonable safeguards to protect transferred data.

8. Security of Your Information

We use commercially reasonable security measures to protect your personal information.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Request data portability

California Privacy Rights (CPRA)

California residents may request disclosure or deletion of personal data and will not be discriminated against for exercising privacy rights.

Canadian Privacy Rights (PIPEDA)

You may request access to your personal information and challenge its accuracy or completeness.

To exercise your rights, contact us using the details below.

10. Children’s Privacy

Our Service is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If such information is discovered, it will be promptly deleted.

11. Third-Party Links

Our Service may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites and encourage you to review their policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.

Continued use of the Service after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or your data rights, contact us:

📧 Email: contact@cbd2go.co
🌐 Website: https://cbd2go.co/privacy-policy-2026/